Refunds, Exchanges & Upgrades
Chameleon® Grow Systems will refund, exchange or upgrade products
within 90 days should you not be completely satisfied
(limited to 10 units per purchase)
Please Save all Packaging Materials
All returned merchandise must be in original condition and include
all package contents (cords, cables, instructions, etc.) and carton
Freight charges and 20% restocking fee applies
Order Cancellations
Credit Card companies charge for processing sales & refunds
Should you decide to cancel your order after it is processed
a 10% processing fee applies
Orders & Backorders
Products sold on our website may be temporarily out of stock (backorder)
Orders are filled in the order they were received
Warranty
One Year - Manufacturers Defects (parts & labor)
Additional Warranty Periods Available (see options in shopping cart)
Tampering with unit in any way voids your warranty
Repairs on tampered products will be charged $45 per hour
plus parts & freight charges
Shipping, Tracking & Damage Claims
FedEx is the preferred carrier for Chameleon™ Grow Systems
Shipping companies responsible for lost or damaged merchandise
Products damaged in shipping must be reported to shipping company immediately
Damage claims require photographs and description of damage within 24 hours
Please retain tracking your information to expedite your damage claim
Tracking number provided when product is shipped
To track your shipment please visit: www.fedex.com
Signature required for delivery
International Orders
International orders require additional shipping time as all international freight
must go through the customs clearance process
Duties, taxes levied to international orders are the responsibility of the recipient
Charges vary from country to country
Please contact your local customs office for specific details
Dealers or end user responsible for installing repair parts
Order Acceptance and Limitations
Chameleon® Grow Systems reserves the right to
decline or cancel any order at any time
Download Operating Instructions, Policies & Warranty Information
Dealers interested in representing our products are encouraged
to contact us for further information
Chameleon® Grow Systems
1309 Oak Street
Ocoee, FL 34761-2831
407.704.5000
